Temporary disruption to payments

We're currently unable to take some payments due to technical issues.

This includes payments for replacement travel passes, debt settlements and other products.

If your Older Person's or Disabled Person's Travel Pass is registered to your Swift account, you can still replace it online.

You may be able to make other payments through WMCA Payments.

Our Customer Services phone lines are still working. Visit our Contact Us page for details.

We're sorry for the inconvenience.