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Consultations and Engagement

Consultations focus on gathering community views and feedback on a specific proposal or project that is linked to a decision-making process. An example of this is seeking feedback on new interventions along a bus route.

Engagement is about building relationships between us and our communities and involving people more deeply in shaping our projects and decisions. Engagement isn’t about collecting opinions once, it’s about working with community members, stakeholders and partners over time through things like workshops, focus groups and consistent communication.

Your opinions count

Our goal at Transport for West Midlands is to make this region the best place to live, work and visit. Community consultation and community engagement is the way that we are able to listen to your views and take on board your ideas to help shape the future of the West Midlands.

By sharing your experiences, ideas and perspectives, you help us to:

  • Improve public transport services
  • Inform our policies and strategies
  • Shape the decisions the Combined Authority makes

There are several ways we gather people’s ideas and opinions. We work to ensure that everyone can take part. We aim to make our community engagement work as inclusive and accessible as possible. Ways that you can get involved include:

  • Sharing your opinions - Sharing your opinions in our online surveys via our engagement platform, West Midlands Voice
  • Focus Groups - Taking part in our Focus Groups
  • Pop-up events - Joining us at our pop-up events across the West Midlands to have your say
  • Newsletter mailing list - Signing up to our mailing list to be kept up to date on consultations and community engagements
  • Questionnaires - Completing questionnaires

To find out more information on any of our projects that may impact you, head over to our West Midlands Voice engagement platform. Here, you can fill out surveys, sign up for updates and find out about online and in-person events. In addition, visit our Contact Us page and fill out our form for any consultation and engagement queries.

Live consultations

Bus Franchising Scheme Variation and Service Permit Consultations

We're consulting around how the TfWM proposes to administer the service permit scheme and the proposed conditions that may be attached to granted service permits.

Live community engagement projects

West Midlands Combined Authority Residents' Assembly

Learn how the Residents’ Assembly brings people together to discuss housing, jobs and transport and make recommendations.

Bus Network Accessibility Plan

We're developing a new Bus Network Accessibility Plan to help make bus travel more accessible across the West Midlands.

Highgate Kids Streets

See how we're trying to make streets safer in Highgate, Birmingham to enable more people to walk or cycle within their local neighbourhood.

Bus Franchising

The Mayor is taking greater control of buses across the West Midlands. We want you to shape what comes next for buses.

Where to find feedback

Visit our West Midlands Voice engagement platform and select the consultation or community engagement project you are most interested in to view all the responses for it.

Stay In The Loop

Sign up to our monthly newsletter to stay updated on all our latest consultations and community engagement activity

Still Time To Have Your Say

Upcoming events

Come and speak to us at any of our events:

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