Changes to Solihull Park & Ride Car Park

Use the Swift Parking app and pay for parking using a linked debit or credit card.

Please note:

• you can only pay for all-day or all-week parking using the Swift Parking app. If you are parking for less than a day, other methods will be cheaper.
• if you pay for 1 week parking at Solihull Car Park using the app, you won't be able to purchase parking at any other car park using the app during that time.

Download the app on iOS and Android.

Swift card holders can also use pay-as-you-go credit to pay for parking.

You can pay for parking in multiple ways using Connect Cashless. For all methods you will have to quote the car park's location code which is 5454.

Connect Cashless app

• Download the free Connect Cashless parking app on iOS or Android
• Search the location code 5454 and follow the instructions to pay

Connect Cashless website

• Visit the Connect Cashless website 
• Search the location code 5454
• Follow instructions to pay

By phone or text

• Phone or text 0345 434 8008 and quote the location code 5454

There are ticket machines in the car park that you can use to pay for parking using credit or debit card.

At the moment, the machines do not accept cash payments. However, an operative is at the station from midday-7pm Monday to Saturday and midday-4pm on Sundays who can accept cash payments.

The car park is operated by Excel Parking Services on behalf of West Midlands Combined Authority (WMCA), 16 Summer Lane, Birmingham, B19 3SD.

The car park is open every day for public transport users and is 24 hours.

There is a weekly charge of £22.50 available via the phone, web and app payment methods. For daily prices see the tables below:

Monday - Friday

Saturdays, Sundays and Bank Holidays

Contact the Transport For West Midlands Customer Services team.

Either pay the penalty charge following the procedures on the penalty charge notice or if you want to dispute it follow the appeals procedure on the penalty notice. 

DO NOT attempt to do this via the TfWM customer Relations Team.

If you choose to ignore the notice, then the penalty charge will increase with time and Excel Parking will on behalf of WMCA follow the due process to recover the outstanding moneys. This could include court action.

There are several options via which people can pay: 

• There are two payment machines located within the car park which accept card and contactless
• An app is being developed by Novoville as part of the Swift offer to allow people to pay – they do not have to be Swift customers
• People can also pay via web, phone or SMS using Excel’s parking services 
• Cash is accepted by paying the operative on-site.